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Interpretive Guidelines to ISO 9001:2000 and ISO 14001 Guidebooks are designed to bring you the most current available information. They offer an invaluable set of interpretive guidelines designed to assist your certification efforts. DNV has audited hundreds of companies and our experience ranges from manufacturing to service industries; from electronics firms to well-servicing businesses. These guidebooks are a compendium of the information presented by DNV instructors in the ISO 9001 and ISO 14000 Interpretation courses throughout the United States. You can count on DNV to provide timely revisions to these guidebooks as the process of updating the standards continues.
Interpretive Guidelines To ISO 9001:2000 (Click here to order online)
This guidebook is designed to bring you the most current available information. You will find this text to be a thorough and reliable guide to the current standards. Below is an excerpt from the Interpretive Guidelines To ISO 9001:2000 guidebook.
ISO 9000:2000 states that "continual improvement of the organization's overall performance should be a permanent objective of the organization."
ISO 9001:2000 clause 4.1 states "The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness…"
Continual improvement shall be a permanent objective of the organization. However, it should be noted that the use of the word "continual" with regard to improvement, versus "continuous," allows for the incremental nature of various improvement processes. The identification and implementation of the various improvement initiatives should consider the effect on the end customer. Additionally, the improvement initiatives should have a positive effect on the organization through improved efficiencies and/or customer satisfaction.
(NEW) Interpretive Guidelines To ISO 14001:2004 (Click here to order online)
This guidebook is designed to bring you the most current available information. You will find this text to be a thorough and reliable guide to the current standards. Below is an excerpt from the New Interpretive Guidelines to ISO 14001:2004.
In this text you will find many helpful answer to frequently asked questions such as, "What measuring and monitoring needs to be documented with records?" Any calibration of measuring and monitoring equipment must be recorded. Other than this specific requirement in the international standard under 4.5.1, there are no other requirements for measuring and monitoring records. However, the key characteristics of the organization, measuring and monitoring related to operational controls, objectives and targets should be adequately documented and recorded in order to assure that processes are within the parameters set by the organization and suitably tracked.
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Interpretive Guidelines
