|
Competency Assessment:
Improving Staff Performance
 Is your organization
- Struggling to develop an effective, measurable, automated means of performing competency assessments and performance evaluations?
- Tired of dealing with the overwhelming process of completing competency assessment and performance evaluations?
- Unable to produce aggregate performance data and automated reports to develop effective, relevant training and coaching programs?
- Effectively communicating to your staff the organization and department strategic plans and priorities and then tracking performance outcomes relative to those priorities?
- Confronted with the 95/5 dilemma? 95% of all personnel issues are rooted in people skill deficiencies and you don't have an objective evaluation and training process to stimulate improvement.
At DNV Healthcare Inc. (formerly TÜV Healthcare Specialists), we have worked with healthcare organizations across the country to successfully develop a measurable and objective web-based software product to automate the competency assessment and performance evaluation function for healthcare organizations.
This automated program validates competence and performance, with additional features of data aggregation and report generation by position, department or across the organization and/or healthcare system. Assessing competency and performance in the healthcare setting is a critical function. An effective system allows you to place the right individuals in the right positions and continually improve their competence and performance.
The end result is enhancement of patient and other customer outcomes and satisfaction that positively impact the bottom line.
How the program works
- Based on your organization outcomes and strategic plans you will select the competencies (from 1000+) and units of measurement (from 5500+) by utilizing those included for each position or you may add, delete, or modify competencies, units of measurement, rating criteria, and validation methods as you choose.
- At some point in time (your decision) you will aggregate the performance data to compare actual to expected outcomes - by individual, position, cost center, department (or care setting), hospital, or system.
- The software aggregates the performance data and creates reports to accommodate individual, position, cost center, department (or care setting), hospital, and system-wide results.
- The program tracks compliance with selected competencies and behaviors that exemplify the mission, vision, and values that will drive the strategic plan of the organization by defining and assessing priority behaviors.
This software program provides the ability to manage and aggregate staff performance data. For an overview presentation click here.
To arrange an on-line demonstration of our software or for more information, e-mail us at ContactUs@dnv.com or call 513-947-8343.
|
 |
 Ajilon Consulting - Celebrating 10 Years of ISO Certification
|
