Experience has shown that some simple tips, often seemingly trivial, have proven invaluable to companies seeking certification. As you set out, keep these in mind:
- Make sure you begin the process for the right reason with the right attitude.
- Have a complete understanding of the concept set forth in the standard, and use the standard as a guide template to define your management system.
- Know what and how the application and implications of the standard will affect your company.
- Use the standard as a tool for improvement.
- Have an understanding of the risks and processes that affect your organization's ability to realize its business strategy.
- Select your independent partner (certification body/registrar) carefully.
What steps should I follow?
Below you will find 10 general steps that will take you down the road to certification:
- Obtain the standard
Obtain and read a copy of the standard to familiarize yourself with the requirements. Then you should decide if certification/registration to this standard makes good sense for your organization.
- Review literature and software
There is a large amount of published information available that is designed to assist you in understanding and implementing a standard.
- Assemble a team and define your strategy
The adoption of a management system needs to be the strategic decision of the whole organization. It is vital that your senior management is involved in the creation process. They decide the business strategy that an effcient management system should support. In addition, you need a dedicated team to develop and implement your management system.
- Determine training needs
Your team members responsible for implementing and maintaining the management system(s) will need to know the full details of the applicable standard(s). There are a wide range of courses, workshops, and seminars available designed to meet these needs. We provide a number of public training courses. Contact DNV Training for more information.
- Review consultant options
The system can be implemented without using a consultant. Depending on your available resources and your timeline goal for certification, assistance from a consultant may be warrented. Independent consultants will be able to advise you of a workable, realistic, and cost effective strategy plan for implementation.
- Develop a management systems manual (or other description of your systems)
Your management systems manual should describe the policies and operations of your company. Through the manual, you will provide an accurate description of the organization and the best practices adopted to consistently satisfy customer expectations.
- Develop procedures and records as appropriate or required by the standard
Procedures describe the processes of your organization, and the best practices to achieve success in these processes. These procedures should answer the following questions about each process:
- why
- who
- when
- where
- what
- how
- Implement your management system
Communication and training are key to successful implementation. During the implementation phase, your organization will be working according to the policies and procedures that were developed in order implement the management system.
- Consider a pre-assessment
You can choose to have a preliminary evaluation of the implementation of your management system by a certification body/registrar. The purpose of this is to identify areas of non-conformance and allow you to correct these areas before you begin the accredited certification process. Receiving a non-conformance means that a particular area of your management systems is not compliant with the requirements of the standard. View these non-conformances as opportunities for improvement.
- Select a certification body/registrar
Your business relationship with the certification body/registrar will be in place for many years, as your certification has to be maintained. In this age of corporate scrutiny, it is also imperative to choose a certification body/registrar with a reputation beyond reproach. Contact DNV and find out how our decades of experience can benefit you.
When you have implemented your management system, prepared it for certification, and chosen your certification body/registrar, you are ready to begin the accredited certification.